Shipping Policy

A legal disclaimer

Effective Date: September 14, 2026

Thank you for supporting my art.

Each artwork is carefully prepared and packaged for shipping from Yarmouth, Nova Scotia, Canada. This Shipping Policy explains how orders are processed, packaged, shipped, and delivered.

By placing an order through my online store, you acknowledge and agree to the terms outlined below.

1. Where I Ship

I currently ship artwork using the shipping carrier,. I am only shipping within Canada currently. Shipping availability will be shown at checkout based on the destination and the type and size of artwork being purchased.

2. Order Processing

I carefully prepare each order before it is shipped.

Orders are generally processed and prepared for shipment within [1–5 business days] of receiving payment. Please note that processing time is separate from the time required for the shipping carrier, to deliver your package.

Original artworks may require additional preparation or packaging time due to their size, value, fragility, or framing. If additional time is required, I will contact you.

Orders placed on weekends or Canadian statutory holidays will generally begin processing on the next business day. During busy periods, exhibitions, holidays, or studio closures, processing times may be longer. Any significant delay will be communicated where possible.

3. Shipping Method and Delivery Times

Orders are shipped using Canada Post services selected at checkout.

the shipping carrier provides estimated delivery standards based on the origin, destination, and service selected. Delivery times can vary depending on the destination and other circumstances outside my control. An estimated maximum of 10 days (for outside of the province, however this should be shorter for deliveries within Nova Scotia.)

For this reason, delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed unless the particular the shipping carrier service includes an applicable on-time delivery guarantee.

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

I am not responsible for delays caused by circumstances outside my reasonable control, including severe weather, transportation disruptions, labour disruptions, customs delays, service interruptions, or unusually high shipping volumes.

4. Tracking

Where a trackable the shipping carrier service is used, you will receive a tracking number when your order has been shipped.

You can use the tracking number to follow the progress of your package through the shipping carriers tracking system. The shipping carrier tracking system provides updates as tracking information becomes available. Please allow some time for tracking information to appear after your order has been shipped.

5. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the destination, size and weight of the package, and the the shipping carriers service selected.

The shipping charge shown at checkout is the amount you will be responsible for paying unless otherwise stated.

6. Packaging

I take great care when packaging artwork for shipment.

Artwork is packaged using materials appropriate to the size, medium, and fragility of the piece. My goal is to ensure that each artwork is protected throughout the shipping process.

Please retain the original packaging until you are certain that your artwork has arrived safely and is in satisfactory condition.

7. Damaged Artwork

Please inspect your package carefully when it arrives.

If your artwork appears to have been damaged during shipping, please:

Photograph the exterior of the package before opening it, including any visible damage to the packaging.
Photograph the artwork and any internal packaging that shows damage.
Keep the artwork and all original packaging and shipping materials.
Contact me at hello.part.time.painter@gmail.com as soon as possible, preferably within 48 hours of delivery, with photographs and your order information.

Please do not dispose of the packaging until the matter has been resolved, as the shipping carrier may require the package and its contents for inspection when investigating a damage claim.

I will work with you to determine the appropriate next steps and, where applicable, initiate a claim with the shipping carrier.

The shipping carrier's liability and claims procedures depend on the shipping service used and the coverage purchased.

8. Lost or Missing Packages

If your tracking information indicates that a package has been delivered but you cannot locate it, please contact me as soon as possible.

Please first check:

Your mailbox or designated delivery location
Your building's mailroom or reception area, if applicable
With household members, neighbours, or building management
The tracking information provided by the shipping carrier

If the package cannot be located, please contact me so that I can assist with the next steps.

If a package is confirmed to be lost while in transit, I will work with the shipping carrier to investigate the shipment and, where applicable, submit a claim.

the shipping carrier's coverage for loss or damage depends on the service used and the liability coverage purchased. For example, certain the shipping carrier parcel services include limited liability coverage, while additional coverage may be purchased for eligible shipments.

9. Incorrect or Incomplete Shipping Addresses

Please carefully review your shipping address before completing your purchase.

I am not responsible for delays, additional shipping costs, or returned packages resulting from an incorrect, incomplete, or outdated address provided by the customer.

If you notice an error in your shipping address after placing your order, please contact me as soon as possible.

If the order has not yet shipped, I will make reasonable efforts to correct the address.

Once an order has been shipped, I cannot guarantee that the address can be changed or that the package can be redirected.

If a package is returned to me because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

10. Unclaimed or Refused Packages

If a package is refused, unclaimed, or returned to me by the shipping carrier, I will contact you to arrange next steps.

Any additional shipping costs associated with reshipping the order may be the responsibility of the customer.

11. International Orders

International shipping is not yet available. Contact me for individual equiries. Solutions may be made on an individual basis depending on your specific location.

13. Shipping Delays

I do my best to ensure that orders are processed and shipped promptly. However, once a package has been accepted by the shipping carrier, I cannot control the carrier's delivery schedule.

`the shipping carrier, delivery standards exclude weekends, statutory holidays, and the day of mailing, and can be affected by weather, transportation disruptions, labour disruptions, customs, and other circumstances.

Except where a specific the shipping carrier service provides an applicable delivery guarantee, delivery estimates are not guaranteed.

A delay in delivery does not automatically qualify an order for a refund or cancellation.

14. Shipping Insurance and Liability

For higher-value original artworks, additional the shipping carrier liability coverage may be purchased where available.

The shipping carriers coverage depends on the shipping service and the coverage selected at the time of shipment. Certain services include limited liability coverage, while other services require liability coverage to be purchased.

Where a shipment is lost or damaged, any claim will be handled in accordance with the applicable Canada Post terms and conditions.

15. Returns and Refunds

Shipping and returns are governed by my Return & Refund Policy.

Unless otherwise stated in that policy, original artwork that has been delivered safely is not eligible for return simply because the customer has changed their mind.

If your order arrives damaged, please follow the procedure described in the Damaged Artwork section above and contact me before returning anything.

16. Contact

If you have questions about shipping, your order, or a delivery, please contact me:

Lara Gibson
Nova Scotia, Canada
Email: hello.part.time.painter@gmail.com

Please include your order number when contacting me about an existing order.